Privacy Policy / Cookies and Access logs

The importance of protecting personal information is becoming more and more important. Our company, SOZONEXT, recognizes that we must strive to handle all personal information handled in our business in a manner that is appropriate to our corporate philosophy and business activities.

Privacy Policy

SOZONEXT Corporation is deeply aware that personal information is closely related to the personality of the individual and should be handled with care. We have established and will implement the following privacy policy for the protection of personal information that we handle in the course of our business.

We will assign a person to be responsible for the protection of personal information, ensure that all employees and other related parties are aware of this policy, and manage personal information appropriately.
Personal information shall be obtained by legal and fair means, and the purpose of use, etc. shall be obtained only after obtaining the consent of the person who is the subject of the personal information, in principle.
Personal information shall be used only by authorized persons within the scope of the purpose of use agreed to or announced in the preceding paragraph. Personal information shall not be handled beyond the scope of the purpose of use, and the necessary measures shall be taken for this purpose.
In using and storing personal information, we will take the necessary safety control measures to prevent leakage, loss, or damage. In addition, if any problems are discovered, we will promptly take measures to correct them.
In principle, we will not provide the acquired personal information to a third party without the consent of the person concerned, except when we outsource the work to a third party.
In the event that we outsource personal information to a third party, we will enter into a necessary contract with the third party and supervise them sufficiently for safety management.
If there is a request for disclosure, correction, deletion, or cessation of use of personal information subject to disclosure, etc., or a complaint or consultation regarding the handling of personal information, etc., we will respond in accordance with the separately established procedures.
In addition to complying with laws and ordinances, government policies, and other standards regarding the handling of personal information, we will continuously review, improve, and enhance our management system for personal information.
Established on January 5, 2016
SOZONEXT Co., Ltd.
President and CEO Changhe Shen

For inquiries about personal information protection, please contact

SOZONEXT Co., Ltd. Personal Information Protection
Address: 3F UENO KOA Bldg., 2-6-4 Motoasakusa, Taito-ku, Tokyo 111-0041, Japan
Tel: +81-3-3842-1552 E-mail: redb@sozonext.com


Handling of Personal Information

In accordance with the “Act on the Protection of Personal Information”, “JIS Q15001”, and other related laws and regulations (hereinafter referred to as “laws and regulations”), we hereby announce the handling of personal information of our customers as follows.

1. Acquisition and use of personal information

Our company will acquire and use personal information within the scope necessary to achieve the following purposes of use, and if it becomes necessary to use personal information for purposes other than these purposes, we will obtain the consent of the person in question, except in cases where exceptions to this rule are permitted by law.
In the case of direct acquisition of personal information in written form (including electronic data via e-mail, web, etc.), the purpose of use, etc. shall be clearly stated and the consent of the individual shall be obtained in advance, except in cases where exceptions are permitted by law.

Contacting customers, etc. for business purposes
To respond to inquiries and requests from customers, etc.
To provide information on our company’s products and services
Invitations to seminars, product briefings, and exhibitions sponsored or co-sponsored by our company
Requests for customer satisfaction surveys and other questionnaires
Information on New Year’s cards, office relocation, transfers, etc.
Use of personal information for other purposes that have been notified to and agreed upon in advance by the customer
For recruitment selection and implementation of joining procedures
For employee labor management, tax payment and social insurance procedures, and other company operations

2. Provision of information to third parties

We will not provide personal information to third parties, except in the following cases

When the individual concerned has given consent
When it is necessary to protect the life, body, or property of an individual and it is difficult to obtain the consent of the individual
When disclosure or provision of information is required by other laws and regulations
When personal information is entrusted to a third party

3. Procedures for requesting disclosure, etc.

When our company receives a request for disclosure, correction, deletion, etc. of personal information, we will respond appropriately and without delay after confirming the identity of the person making the request. In addition, personal information obtained by our company as a result of disclosure requests, etc., will be handled within the necessary scope of investigation, identification, and response for the relevant procedures.
Please fill out the “Request Form for Disclosure of Personal Information” and send it by registered mail to our “Contact for Inquiries about Disclosure of Personal Information” with the following required documents enclosed.

Contact for Requests for Disclosure, etc. of Personal Information
  SOZONEXT Co., Ltd. Contact for inquiries regarding disclosure of personal information
  Address: 3F UENO KOA Bldg., 2-6-4 Motoasakusa, Taito-ku, Tokyo 111-0041, Japan
  Tel: +81-3-3842-1552 E-mail: redb@sozonext.com
  Office hours: 09:00-18:00 (except Saturdays, Sundays, national holidays, and year-end and New Year holidays)

Contact for requests for disclosure, etc.
  Please mail the necessary documents to the following address.
  SOZONEXT Co., Ltd. for inquiries regarding disclosure of personal information
  Address: 3F UENO KOA Bldg., 2-6-4 Motoasakusa, Taito-ku, Tokyo 111-0041, Japan

Required documents

In the case of a request from the individual
(1) Request Form for Disclosure of Personal Information
(2) The applicant’s driver’s license, the applicant’s passport, or the applicant’s health insurance card.
In the case of a request from a representative
(1) Request Form for Disclosure of Personal Information
(2) Please submit a copy of one of the following to confirm the identity of the applicant.
Your driver’s license, your passport, or your health insurance card.
(3) The proxy’s driver’s license, the proxy’s passport, or the proxy’s health insurance card.
(4) A copy of the family register or a letter of attorney if the relationship with the principal is that of a parent or spouse. In other cases, a letter of attorney.
Please submit your driver’s license with the understanding that it contains information (domicile of origin) that is not required for identity verification.
Or, please submit your driver’s license with your legal domicile not visible.

Contact for opinions, complaints, etc. regarding the handling of personal information

In accordance with the “Act on the Protection of Personal Information”, “JIS Q15001” and other related laws and regulations (hereinafter referred to as “laws and regulations”), we will make the following announcement regarding the handling of personal information of our customers.

SOZONEXT Co., Ltd. Contact for inquiries regarding disclosure of personal information
Address: UENO KOA Bldg. 3F, 2-6-4 Motoasakusa, Taito-ku, Tokyo 111-0041, Japan
Tel: +81-3-3842-1552 E-mail: redb@sozonext.com
Office hours: 09:00-18:00 (except Saturdays, Sundays, national holidays, and year-end and New Year holidays)

Personal Information Protection Manager
Katsuro Okazaki
Tel: +81-3-3842-1552
Fax: +81-3-6700-1490


Handling of Cookies


Our company’s website and some of our group companies’ websites send and receive information called “cookies” in order to provide services to our customers.
Cookies are used mainly for the following purposes.
(1) To customize the delivery of contents such as advertisements and e-mails, as well as the displayed information, in accordance with various input aids and individual customer usage in services and e-mail delivery for members of websites and smartphone applications.
(2) To use the information as statistical data in a manner that does not identify the individual.

*The use of cookies is limited to the provision of services to customers and analysis of usage conditions, and will not be used for any other purpose.

In addition, there may be cases where cookie information is stored and referred to via a third party based on the commissioning of a third party to distribute advertisements. If you do not wish to receive such information, you may set your browser not to use cookies, but in this case, you may not be able to receive some of the services of the website.

What is a cookie?
A cookie is a piece of information that is exchanged between a web server and a customer’s browser for the efficient operation of the Internet, and may be stored in the customer’s terminal device.
Among the information provided through the use of cookies, the following information is collected: attribute information that cannot be used to identify individuals, such as age, gender, occupation, and region of residence (limited to information that cannot be used to identify individuals even when combined); terminal information; user activity history within the website (accessed URLs, contents, order of reference, etc.); and smart phone information. content, reference order, etc.) and location information based on user consent or application when using smartphones, etc. However, cookies do not contain any personal information such as e-mail addresses or names.However, in order to provide more customized services for members and e-mail distribution, cookies may be associated with information that identifies the customer.


About Access Logs

Our company’s website and the websites of our group companies record information on the computers of customers who access them as access logs.
The access log is used mainly for the following purposes
(1) To identify and resolve the cause of problems that occur on the web server.
(2) To improve the website to better satisfy our customers.
(3) To use the information as statistical data on the use of the website in a manner that does not allow identification of individuals.
(4) To customize content delivery and display information, such as advertisements and e-mails, for the website, services for members, and e-mail delivery.

What is an access log?
The access log refers to information such as the domain name and IP address used by the customer to access the site, the files accessed, the type of OS and browser used, and the time of access. In addition, we may customize the information by using your previous behavioral history when linking it to information that identifies you. Once the information becomes identifiable personal information, it will be managed in accordance with the personal information protection policies of our website and our group companies.

Formulation date: March 17, 2017
Amendment date: August 31, 2017
Publication date: November 30, 2021


Revision of the above policies

This site may review the above policies from time to time in accordance with the enactment or revision of laws and regulations, and make changes without notice. Any changes to the above policies will become effective when the revised policies are posted on this website or become available for viewing by other means.